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Orders can be returned or cancelled at any point, before shipment, until receipt and afterwards (within a 30 day period from the moment of receipt).
1. Return shipping fee will be paid by the buyer
In case of a non appropriate product condition upon receipt, we will cover shipment cost.
2. All items must be returned in the original condition in which they were received (it is recommended to take a photo before shipment).
The state of the order until the moment of return is under the responsibility of the buyer, please pack carefully.
3. Refund will be cleared once the parcel arrives at our store
4. Upon canceling an order before receipt, it should be rejected at the local post office.
5. Refund is offered for the cost of goods in the form of store credit or money back, whichever is preferred.
6. For and order that was shipped, the refund will be granted only for the value of goods. If the order wasn’t shipped, the refund will include the shipping cost.
6. Upon money back request, there will be a fee of 5$ for a payment with a Credit Card or 5% of the total order value for a payment with Paypal
For any form of order cancellation, please fill the following form: